Terms & Conditions

Effective Date: July 1, 2025

Welcome to THE ISLA. These Terms & Conditions ("Terms") govern your use of our website, www.the-isla.com (the “Site”), and the purchase of products from THE ISLA ("we", "us", or "our"). By using our Site, you agree to be bound by these Terms. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or our products without express written permission by us.

2. Products & Pricing

All prices are listed in USD and are subject to change without notice.
We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display will be accurate.

We reserve the right to discontinue or modify any product at any time without notice.

3. Orders & Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We accept major credit cards and other payment methods available through our checkout system. Orders will only be processed once payment is confirmed.

4. Shipping & Delivery

We ship to select international locations. Estimated shipping times are provided at checkout but are not guaranteed.
Shipping costs and duties (if applicable) are the responsibility of the customer unless otherwise stated.

5. Returns & Exchanges

We accept returns of eligible items within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

To initiate a return, please contact us at hello@the-isla.com.

We reserve the right to refuse returns that do not meet our policy.

6. Intellectual Property

All content on this Site—including text, images, logos, and design—is the property of THE ISLA and may not be used or reproduced without permission.

7. Limitation of Liability

We are not liable for any damages that may result from the use or misuse of our products or from your use of the Site.
To the fullest extent permitted by law, THE ISLA disclaims all warranties, express or implied.

8. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review it for details on how your data is handled.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

11. Contact Information

Questions about the Terms & Conditions should be sent to us at:
hello@the-isla.com